TRANSPARENT ANSWERS

Common Questions & Objections

Direct answers for local business owners who want honest results without agency fluff.

1. "I already have a Facebook page & Google Maps. Why do I need a website?"

Facebook and Google Maps are great for finding your name, but they don't close high-paying jobs. When a homeowner is deciding between contractors for a $4,000+ patio, landscape, or roofing project, they look for a professional website. A custom Novoweb site gives you 3 massive advantages:

1. Higher Ticket Jobs: Premium homeowners don't hire businesses without a polished website.
2. Instant Quote Calculator: Captures leads at 9 PM when you're off the clock.
3. You Own It: Social media platforms can change algorithms or restrict pages overnight; your website is your own digital real estate.

2. "Why do you charge $129/month instead of just a one-time fee?"

Traditional web agencies charge $3,000 to $5,000 upfront, and then bill you $150/hour every single time you need to update a photo, price, or phone number.

Our subscription model is built specifically for working trades:
• Low risk entry: Only $499 setup instead of $4,000+.
• Everything included in $129/mo: Managed cloud hosting on Firebase, domain renewals, security SSL, and up to 2 hours of monthly content updates.
• If anything breaks or needs updating, just text us and it's done within 24 hours.

3. "Will this guarantee me 10 new clients next week?"

We believe in 100% honesty: No developer can guarantee instant sales without paid advertising. Organic search ranking takes 30 to 90 days to fully index across your local target neighborhoods.

What our website DOES guarantee from Day 1 is high Conversion Rate Optimization (CRO): When potential customers visit your site (from your truck signs, cards, or word-of-mouth), they convert into phone calls and lead forms at a 3x higher rate.

4. "I'm not tech-savvy at all. How much work do I have to do?"

Zero work. You stick to running your business, we handle the technology. All we need from you is:
1. Your business logo (or we create a clean text logo for you).
2. Your phone number, email, and primary service areas.
3. 5 to 10 photos of your work (which you can just text to us from your phone).

Once launched, all quote requests go directly to your email and phone via SMS.

5. "What happens if I want to cancel my subscription?"

No long-term contracts. Payments are processed securely month-to-month. You can cancel anytime with 30 days notice. If you cancel, your managed site is taken offline, but you retain full ownership of your domain name and media assets.

6. "What if I get too busy during peak season and don't want new leads?"

That's a great problem to have! We can instantly add a "Currently Full - Join Waitlist" banner to your site with one text message, or adjust your instant quote estimator prices so you only receive high-margin premium jobs.

Have More Questions?

Get in touch with our team or order your website setup today.

View Pricing ($499 + $129/mo)